Hi, I've got the 3rd gen ipod - 40gb, and I have this exact same problem. I've also got a 4th gen ipod and it has no problem at all. Amusing thing is that i have the older universal dock, with the round IR port and the 3rd gen ipod remote works fine.. but it's just with the newer universal dock. Is there any solution - cos the remote already has limited use, i would like it to do more than just volume.